Help Center

Everything you need to know about your Rydex experience.

Do I need a credit card to book?
Many of our providers allow 'Pay at Pickup' without a credit card for the reservation, though you will still need a valid payment method (typically a credit card) at the counter for the security deposit.
What documents are required at pick-up?
You must present a valid driver's license (original), your passport or national ID, and the physical credit card used for the reservation if you prepaid or paid a deposit.
Can I cancel my reservation?
Yes, most reservations offer free cancellation up to 48 hours before pick-up. Please check your specific voucher for exact terms.
How old do I need to be to rent a car?
Generally, you must be at least 21 years old. However, some providers have different age limits (e.g., 25) or may apply a 'Young Driver Surcharge'.
What is included in the price?
Our prices typically include basic insurance (CDW), theft protection, and local taxes. Specific extras like GPS or Child Seats can be added during checkout.

Still have questions?

Our support team is available 24/7 to assist you with your booking.

Contact Support